Hi Ross,
Really appreciate you setting this up and bringing us all together on this topic. It has been ongoing for far to long now with no supporting documentation and a combined approach will definitely help.
I am Claire and live at number 20 with my husband Steve and 1 year old daughter. We have lived here 7 years. I am a finance and customer service manager for a pharmaceutical company and Steve is a car sales executive.
Whilst we agree to paying a service charge in the future, we would like it to be fairly allocated and have records of actual work done. The accounts provided have little details and have not been audited. We also have a legal letter we have shared with Red Rock when we moved in stating no service charges at that time. There is no actual contract on the service charge outlining what they will be doing.