June 14, 2022 at 9:18 pm #71rossadminKeymaster
A place to discuss Red Rock, the demands, charges and legal aspects of the letters they have sent.June 17, 2022 at 8:51 am #152Alastair MacLauchlanParticipant
Hi Ross, Thanks for seeting up this forum. It’s exactly what we need to create a united front. A few thoughts from myself (the first few being fairly obvious and already much discussed I’m sure):
1. Clearly Howarth Homes/Red Rock are simply trying to increase earnings here.
2. Even after repeated requests (whether individually or at the recent meeting together), they are refusing to present any clear evidence of doing any work which would create costs liable to residents. We should continue to demand accounts, receipts etc, even though I don’t think they have any, as they haven’t done anything.
3. Red Rock will claim that they are being reasonable and have incurred costs in past years and now “credited” our accounts in good faith. If they say anything like this, in my opinion it is completely irrelevant and we should stand our ground.
4. In short, we are being charged for a non-existent service – unless of course, Red Rock or Howarth Homes can categorically prove otherwise.
5. If we give in now and agree to pay this annual fee (which appears to be £371.35), then they will surely increase it next year and every year going forward, without any evidence based justification. We will be at their mercy.
6. Have you looked at getting the local authorities to adopt the road. Let’s face it, we all pay a large amount in council tax and don’t get any value added (to the services the local council give), so why not go down that route. The following is a good read if you have time: https://www.gov.uk/government/publications/adoption-of-roads-by-highway-authorities
Like I say, just a few thoughts.
Alastair (18 Groves Way)June 22, 2022 at 8:29 pm #159Jan MasatParticipant
Adding to Alastair’s thoughts.
After a lot of wasted time, we are at least somewhere nearer a sensible amount but despite reassurances at the meeting (not minuted) they have not presented the receipts for the actual costs incurred. I agree that we should stick to that request and pay for the costs incurred.
There are anomalies in the figures and the way they are presented (good to see that we have some accountants amongst us).
A couple of examples:
– the management fee for the second period (12 months) is £3,355 when for the first period (18 months) it was £1,000.
– there is no detail behind the electrical repair charge of £3,661 in 2021 and I don’t recall any work taking place. They appear to be trying to use it again in the build up to the £371 ‘balance brought forward’ figure in the Request for Payment.July 6, 2022 at 10:34 am #170Mark SherwinParticipant
Just wanted to send a note based on the pending meeting they have now scheduled for late July.
I personally made them aware in June that they had failed to deliver on this planned follow up meeting after receiving the numerous letters we have all been inundated with – And further follow up was needed, and also many actions had not been delivered. I also indicated that they needed to avoid arranging a follow up meeting when many families with children would be away, with the start of school holidays in late July.
I am very disappointed to see they have now arranged this meeting without this consideration and on the 1st day of school holidays, and I personally will be overseas at this time. I would like to feel it is important that as many residents are in attendance for these meetings, on what we all feel is a very important topic. I feel Red Rock are “purposely” arranging these meetings at times and dates that limits attendance.
I would like them to consider pushing out this July meeting and providing us all adequate notice so we can all attend these meetings and collectively get the answers we are lacking.September 5, 2022 at 9:19 pm #172James LewisParticipant
I assume everyone got the most recent demands from Red Rock today? I have written to Adrian Calver again as a result (happy to share if it helps) but it seems they are back to ignoring any valid points and threatening debt collection firms again…
James L (31 GW)September 26, 2022 at 9:40 pm #173Burton ThalayasinghamParticipant
As James mentioned, I think we have all received a letter from RedRock demanding a payment or debt recovery.
I believe that some of you have sent an email to ReRock for an explanation / justification of the charges.
Just wonder if anyone had any feedback from RedRock. So far I’ve had no response to my emails from RedRock.
I just wanted to make sure that we are all on the same page?
Thanks in advance
Burton (39 GW)October 7, 2022 at 9:32 pm #175Daniel WelshParticipant
Have you received feedback on the questions that you sent? Has anyone paid the charges? It would be good to be aligned on collective feedback.
We’ve not paid it yet and received a late payment charge invoice for £90 today! I have no intention of paying this
DanOctober 17, 2022 at 11:17 am #176Jan MasatParticipant
In reply to Dan’s question, we have now paid and I’m aware that a couple of others have paid. I was satisfied with the information/records they eventually provided.
I asked a question this month about the hedge cutting adjacent to our house and had a reply from Karen Lewis at Red Rock 10 days ago. She is expecting a revised quote from the landscaping contractor to include all the areas the residents highlighted at the meeting in the summer.
Jan (12 GW)
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